Effective date: October 17, 2026
This Website Privacy Policy explains how LexMed Wellness (LexMed PLLC, “we,” “us”) collects and uses information when you visit lexmedwellness.com. It applies to this website only.
Your Health Information Is Covered by Our HIPAA Notice
Protected health information you share with us as a patient is governed by our Notice of Privacy Practices, not this policy.
Information We Collect
Information you provide
When you submit a contact or appointment request form or use our live chat, we collect what you enter, such as your name, email address, phone number, and message.
Cookies and analytics
Our website uses cookies and similar technologies, including analytics tools such as Google Analytics and Microsoft Clarity, to understand how visitors use the site. These tools may collect information such as your IP address, browser and device type, pages viewed, time on site, clicks and scrolling, and referring website. You can block or delete cookies in your browser settings; some features may not work as intended.
How We Use Information
- To respond to your inquiries and appointment requests.
- To operate, maintain, and improve our website.
- To understand site traffic and improve our content and services.
- To protect the site against spam, fraud, and security threats.
- To comply with legal obligations.
We Do Not Sell Your Information
We do not sell or rent your personal information.
Third-Party Tools
We use trusted third-party service providers to help run our website, such as form, live chat, spam-filtering, analytics, hosting, and review-display tools. These providers may process information on our behalf under their own privacy policies. Links to other websites are not covered by this policy.
Please Do Not Send Urgent or Detailed Medical Information
Our website contact forms and chat are not secure channels for medical care. Please do not use them for urgent matters or to send detailed medical information. If you have a medical emergency, call 911. Current patients should contact our office by phone.
Data Security and Retention
We use reasonable measures to protect information submitted through our website, but no internet transmission is completely secure. We keep information only as long as needed for the purposes above or as required by law.
Children
Our website is not directed to children under 13, and we do not knowingly collect their information online.
Changes to This Policy
We may update this policy from time to time. The effective date above shows when it was last revised.
Contact Us
LexMed Wellness (LexMed PLLC)
80 Codell Drive, Suite 150, Lexington, KY 40509
Phone: (859) 412-2250 | Fax: (859) 203-1843
Email: info@lexmedwellness.com